01

Bereavement Support Following Loss of a Parent

Situation:
A local family contacted Hearts & Homes following the passing of their mother, unsure where to begin with clearing and preparing her home for sale.

Challenge:
The property contained a lifetime of belongings, including items of sentimental and financial value, and the family were struggling to balance grief with the responsibility of managing the estate.

How We Helped:
We carried out a full walk-through review, helping the family identify items to keep, pass on, donate or sell, while also highlighting assets suitable for auction or private sale.

Outcome:
By identifying items of resale value and advising on property presentation, the family were able to realise an estimated 8–12% additional value from estate contents, while also improving the overall sale readiness of the home.

02

Supporting a Move into Residential Care

Situation:
A daughter needed support managing her father’s home after he moved into residential care at short notice.

Challenge:
With limited time and emotional pressure, she was unsure what to do with household contents or how best to prepare the property for market.

How We Helped:
We reviewed the property and contents, identifying sentimental items for the family and assets suitable for resale.

Outcome:
This provided clarity at a difficult time and enabled the family to recover an estimated 5–10% additional value from selected contents that may otherwise have been overlooked or disposed of.

03

Downsizing After 40 Years in the Family Home

Situation:
An older couple were preparing to downsize after more than 40 years in their home.

Challenge:
Deciding what to take, what to pass on, and what to part with had become overwhelming.

How We Helped:
We worked with the family to review household contents and agree a practical plan for preserving important items and releasing others through resale or donation.

Outcome:
Several items identified during the review were successfully sold, helping to offset moving costs and increase retained estate value by approximately 5–8%.

04

Preparing a Property During Probate

Situation:
A family approached Hearts & Homes while awaiting probate, concerned about leaving a property empty and unsure how best to manage the contents in the meantime.

Challenge:
The home contained a mixture of personal belongings, furniture, and items of potential financial value, and the family were worried that important assets might be overlooked or disposed of unintentionally.

How We Helped:
We carried out a structured estate review, identifying items for family members to retain, as well as items suitable for resale through auction or private sale.

Outcome:
This provided the family with a clear plan during the probate process and helped recover an estimated 6–10% additional value from household contents that may otherwise have been missed.

Contact us

Telephone: 0172 448 7028

E-mail: info@hearts-and-homes.org

Address: Sutton House, Station Road, DN15 9LR

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